AMBASSADOR HOTLINE:
FOLLOW US:
“Your work is not only improving the downtown experience, but also helping less fortunate get back on their feet…”
Senator Catherine Cortez-Masto, United States Congress
The ones who help
Meet Our Ambassadors
The Downtown Reno Partnership deploys Ambassadors throughout the downtown area to help everyone who visits our evolving district.
Our Ambassadors patrol the downtown Reno area in blue and black uniforms. Their job is to create a cleaner, safer, friendlier environment for visitors and residents.
We contract with Streetplus, a company with 25 years experience improving cities through hard work, to hire, train and manage our ambassadors.
They work with Reno Police, Reno Fire, REMSA and City of Reno code enforcement to maintain the district.
The ones who help
Meet Our Ambassadors
The Downtown Reno Partnership deploys Ambassadors throughout the downtown area to help everyone who visits our evolving district. Our ambassadors patrol the downtown Reno area in blue and black uniforms. Their job is to create a cleaner, safer, friendlier environment for visitors and residents. We contract with Streetplus, a company with 25 years experience improving cities through hard work, to hire, train and manage our ambassadors. They work with Reno Police, Reno Fire, REMSA and City of Reno code enforcement to maintain the district.
“Your work is not only improving the downtown experience, but also helping less fortunate get back on their feet…”
Senator Catherine Cortez-Masto, United States Congress
The ones who help
Meet Our Ambassadors
The Downtown Reno Partnership deploys Ambassadors throughout the downtown area to help everyone who visits our evolving district. Our ambassadors patrol the downtown Reno area in blue and black uniforms. Their job is to create a cleaner, safer, friendlier environment for visitors and residents. We contract with Streetplus, a company with 25 years experience improving cities through hard work, to hire, train and manage our ambassadors. They work with Reno Police, Reno Fire, REMSA and City of Reno code enforcement to maintain the district.
“Your work is not only improving the downtown experience, but also helping less fortunate get back on their feet…”
Senator Catherine Cortez-Masto, United States Congress
The ones who help
Meet Our Ambassadors
The Downtown Reno Partnership deploys Ambassadors throughout the downtown area to help everyone who visits our evolving district. Our ambassadors patrol the downtown Reno area in blue and black uniforms. Their job is to create a cleaner, safer, friendlier environment for visitors and residents. We contract with Streetplus, a company with 25 years experience improving cities through hard work, to hire, train and manage our ambassadors. They work with Reno Police, Reno Fire, REMSA and City of Reno code enforcement to maintain the district.
“Your work is not only improving the downtown experience, but also helping less fortunate get back on their feet…”
Senator Catherine Cortez-Masto, United States Congress
“Your work is not only improving the downtown experience, but also helping less fortunate get back on their feet…”
Senator Catherine Cortez-Masto, United States Congress
The ones who help
Meet Our Ambassadors
The Downtown Reno Partnership deploys Ambassadors throughout the downtown area to help everyone who visits our evolving district. Our ambassadors patrol the downtown Reno area in blue and black uniforms. Their job is to create a cleaner, safer, friendlier environment for visitors and residents. We contract with Streetplus, a company with 25 years experience improving cities through hard work, to hire, train and manage our ambassadors. They work with Reno Police, Reno Fire, REMSA and City of Reno code enforcement to maintain the district.
0
+
Social Services Referrals (Shelters, Detox, Clothing, Housing)
0
+
Pounds of Trash Collected
~
0
Safe Walks
0
Van Rides to Shelters or Services
0
+
Social Services Referrals (Shelters, Detox, Clothing, Housing)
~
0
Safe Walks
0
+
Pounds of Trash Collected
0
+
Van Rides to Shelters or Services
0
+
Social Services Referrals (Shelters, Detox, Clothing, Housing)
0
+
Pounds of Trash Collected
~
0
Safe Walks
0
+
Van Rides to Shelters or Services
*Statistics based on the 2022-2023 Fiscal Year.
The improvements made
Testimonials
"Hats off to this organization; specifically Eric, Jose and Anika. These three are professional, hard working individuals who truly care about downtown Reno and the many people they serve.
I also must mention Chris, who helped co-ordinate a recent project with this team.
I was thoroughly impressed by each of these persons, as well as the overall mission of this organization."
Fletcher R.
"The Ambassadors, the public servants in blue to your rescue. I appreciate the Ambassadors for the effort and commitment. Thank you!"
CGar M.
The improvements made
Testimonials
"Hats off to this organization; specifically Eric, Jose and Anika. These three are professional, hard working individuals who truly care about downtown Reno and the many people they serve.
I also must mention Chris, who helped co-ordinate a recent project with this team.
I was thoroughly impressed by each of these persons, as well as the overall mission of this organization."
Fletcher R.
"The Ambassadors, the public servants in blue to your rescue. I appreciate the Ambassadors for the effort and commitment. Thank you!"
CGar M.
Community enrichment
What Our Ambassadors Do
HOSPITALITY
HOSPITALITY
The Ambassadors engage with visitors and tourists who need help finding activities, directions or information about downtown Reno. They will also add an additional layer of help during large downtown events.
SOCIAL OUTREACH
SOCIAL OUTREACH
Ambassadors help direct people to supportive services, while also engaging with those chronically sleeping on private property.
StreetPlus also employs licensed social workers to build relationships with transient populations who need additional help.
SAFETY
SAFETY
Ambassadors patrol the district and communicate with police to help triage situations to reduce nuisance calls so police can focus on larger issues. Ambassadors offer personal escorts for people who feel uncomfortable walking from place to place.
CLEANING
CLEANING
Ambassadors work with City of Reno Code Enforcement and Public Works to clean up graffiti and litter.
Community enrichment
What Our Ambassadors Do
HOSPITALITY
HOSPITALITY
The Ambassadors engage with visitors and tourists who need help finding activities, directions or information about downtown Reno. They will also add an additional layer of help during large downtown events.
SAFETY
SAFETY
Ambassadors patrol the district and communicate with police to help triage situations to reduce nuisance calls so police can focus on larger issues. Ambassadors offer personal escorts for people who feel uncomfortable walking from place to place.
SOCIAL OUTREACH
SOCIAL OUTREACH
Ambassadors help direct people to supportive services, while also engaging with those chronically sleeping on private property.
StreetPlus also employs licensed social workers to build relationships with transient populations who need additional help.
CLEANING
CLEANING
Ambassadors work with City of Reno Code Enforcement and Public Works to clean up graffiti, litter, weeds and snow.
HOSPITALITY
HOSPITALITY
The Ambassadors engage with visitors and tourists who need help finding activities, directions or information about downtown Reno. They will also add an additional layer of help during large downtown events.
SAFETY
SAFETY
Ambassadors patrol the district and communicate with police to help triage situations to reduce nuisance calls so police can focus on larger issues. Ambassadors offer personal escorts for people who feel uncomfortable walking from place to place.
SOCIAL OUTREACH
SOCIAL OUTREACH
Ambassadors help direct people to supportive services, while also engaging with those chronically sleeping on private property.
StreetPlus also employs licensed social workers to build relationships with transient populations who need additional help.
CLEANING
CLEANING
Ambassadors work with City of Reno Code Enforcement and Public Works to clean up graffiti and litter.
Community enrichment
What Our Ambassadors Do
HOSPITALITY
HOSPITALITY
The Ambassadors engage with visitors and tourists who need help finding activities, directions or information about downtown Reno. They will also add an additional layer of help during large downtown events.
SAFETY
SAFETY
Ambassadors patrol the district and communicate with police to help triage situations to reduce nuisance calls so police can focus on larger issues. Ambassadors offer personal escorts for people who feel uncomfortable walking from place to place.
SOCIAL OUTREACH
SOCIAL OUTREACH
Ambassadors help direct people to supportive services, while also engaging with those chronically sleeping on private property.
StreetPlus also employs licensed social workers to build relationships with transient populations who need additional help.
CLEANING
CLEANING
Ambassadors work with City of Reno Code Enforcement and Public Works to clean up graffiti and litter.
the helping hands
Ambassador Information
Ambassador hotline
Questions, comments, suggestions, to request assistance or to alert the ambassadors to an issue in downtown, please call:
DRP
Ambassador Training
Our ambassadors have received training from Streetplus for their day-to-day work, but also training from local groups and law enforcement to help them provide better services to the community.
Some Training opportunities include:
- Ride along training with Reno Police Department.
- Tour of services by Reno-Sparks Gospel Mission.
- Tour of services with Volunteers of America at the Community Assistance Center.
- Tour of services with the VOA Resource Center.
- Tour of services with the Community Health Alliance.
- Received presentation by City of Reno Code Enforcement Department.
- Received crisis intervention training from the Reno Police Department and Mobile Outreach Safety Team.
- Received training to work with people with mental illness by RPD.
- Received presentation by Veterans Resource Center.
- HOPES trained ambassadors on resources at their clinic and also offered their services for needle pick-up and disposal.
- Tour of services with ReStart Program.
- Tourism presentation by Reno-Sparks Visitor and Convention Authority.
- The Life Change Center trained the ambassadors how to use Narcan, the nasal spray meant to reverse opioid overdoses.
Ambassador hotline
Questions, comments, suggestions, to request assistance or to alert the ambassadors to an issue in downtown, please call:
DRP
Ambassador Training
Our ambassadors have received training from Streetplus for their day-to-day work, but also training from local groups and law enforcement to help them provide better services to the community.
Some Training opportunities include:
- Ride along training with Reno Police Department.
- Tour of services by Reno-Sparks Gospel Mission.
- Tour of services with the Community Health Alliance.
- Received presentation by City of Reno Code Enforcement Department.
- Received crisis intervention training from the Reno Police Department and Mobile Outreach Safety Team.
- Received training to work with people with mental illness by RPD.
- Received presentation by Veterans Resource Center
- Tour of services with Volunteers of America at the Community Assistance Center.
- Tour of services with the VOA Resource Center.
- HOPES trained ambassadors on resources at their clinic and also offered their services for needle pick-up and disposal.
- Tour of services with ReStart Program.
- Tourism presentation by Reno-Sparks Visitor and Convention Authority.
- The Life Change Center trained the ambassadors how to use Narcan, the nasal spray meant to reverse opioid overdoses.
the helping hands
Ambassador Information
Ambassador hotline
Questions, comments, suggestions, to request assistance or to alert the ambassadors to an issue in downtown, please call:
DRP
Ambassador Training
Our ambassadors have received training from Streetplus for their day-to-day work, but also training from local groups and law enforcement to help them provide better services to the community.
Some Training opportunities include:
- Ride along training with Reno Police Department.
- Tour of services with Volunteers of America at the Community Assistance Center.
- Tour of services with the VOA Resource Center.
- Tour of services with the Community Health Alliance
- Received presentation by City of Reno Code Enforcement Department.
- Tour of services by Reno-Sparks Gospel Mission.
- Received presentation by City of Reno Code Enforcement Department.
- Tour of services by Reno-Sparks Gospel Mission.
- Received crisis intervention training from the Reno Police Department and Mobile Outreach Safety Team.
- Received training to work with people with mental illness by RPD.
- Received presentation by Veterans Resource Center.
- HOPES trained ambassadors on resources at their clinic and also offered their services for needle pick-up and disposal.
- Tour of services with ReStart Program.
- Tourism presentation by Reno-Sparks Visitor and Convention Authority
- The Life Change Center trained the ambassadors how to use Narcan, the nasal spray meant to reverse opioid overdoses.
the helping hands
Ambassador Information
Ambassador hotline
Questions, comments, suggestions, to request assistance or to alert the ambassadors to an issue in downtown, please call:
DRP
Ambassador Training
Our ambassadors have received training from Streetplus for their day-to-day work, but also training from local groups and law enforcement to help them provide better services to the community.
Some Training opportunities include:
- Ride along training with Reno Police Department.
- Tour of services with Volunteers of America at the Community Assistance Center.
- Tour of services with the VOA Resource Center.
- Tour of services with the Community Health Alliance.
- Received presentation by City of Reno Code Enforcement Department.
- Tour of services by Reno-Sparks Gospel Mission.
- Received presentation by City of Reno Code Enforcement Department.
- Tour of services by Reno-Sparks Gospel Mission.
- Received crisis intervention training from the Reno Police Department and Mobile Outreach Safety Team.
- Received training to work with people with mental illness by RPD.
- Received presentation by Veterans Resource Center.
- HOPES trained ambassadors on resources at their clinic and also offered their services for needle pick-up and disposal.
- Tour of services with ReStart Program.
- Tourism presentation by Reno-Sparks Visitor and Convention Authority.
- The Life Change Center trained the ambassadors how to use Narcan, the nasal spray meant to reverse opioid overdoses.
Ambassador hotline
Questions, comments, suggestions, to request assistance or to alert the ambassadors to an issue in downtown, please call:
DRP
Ambassador Training
Our ambassadors have received training from Streetplus for their day-to-day work, but also training from local groups and law enforcement to help them provide better services to the community.
Some Training opportunities include:
- Ride along training with Reno Police Department.
- Tour of services by Reno-Sparks Gospel Mission.
- Tour of services with Volunteers of America at the Community Assistance Center.
- Tour of services with the VOA Resource Center.
- Tour of services with the Community Health Alliance.
- Received presentation by City of Reno Code Enforcement Department.
- Received crisis intervention training from the Reno Police Department and Mobile Outreach Safety Team.
- Received training to work with people with mental illness by RPD.
- Received presentation by Veterans Resource Center.
- HOPES trained ambassadors on resources at their clinic and also offered their services for needle pick-up and disposal.
- Tour of services with ReStart Program.
- Tourism presentation by Reno-Sparks Visitor and Convention Authority.
- The Life Change Center trained the ambassadors how to use Narcan, the nasal spray meant to reverse opioid overdoses.
Ambassador hotline
Questions, comments, suggestions, to request assistance or to alert the ambassadors to an issue in downtown, please call:
DRP
Ambassador Training
Our ambassadors have received training from Streetplus for their day-to-day work, but also training from local groups and law enforcement to help them provide better services to the community.
Some Training opportunities include:
- Ride along training with Reno Police Department.
- Tour of services by Reno-Sparks Gospel Mission.
- Tour of services with Volunteers of America at the Community Assistance Center.
- Tour of services with the VOA Resource Center.
- Tour of services with the Community Health Alliance.
- Received presentation by City of Reno Code Enforcement Department.
- Received crisis intervention training from the Reno Police Department and Mobile Outreach Safety Team.
- Received training to work with people with mental illness by RPD.
- Received presentation by Veterans Resource Center.
- HOPES trained ambassadors on resources at their clinic and also offered their services for needle pick-up and disposal.
- Tour of services with ReStart Program.
- Tourism presentation by Reno-Sparks Visitor and Convention Authority.
- The Life Change Center trained the ambassadors how to use Narcan, the nasal spray meant to reverse opioid overdoses.