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Contact Us2019-02-06T17:12:18-07:00
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Hours and contact info

Contact the Downtown Reno Partnership

Have a question about what we do? Need to contact us for a news story? Want to give feedback about an ambassador? Have an idea for downtown Reno or want to learn more? Use the contact form below to get in touch with us. We’ll get you to the right person and get back to you during the business week.

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Call the ambassador hotline

The Downtown Reno Partnership ambassadors are available via the Ambassador Hotline below. You can call them with questions, comments or feedback about their work. You can also call them if you see an issue in downtown that needs to be addressed. This is a non-emergency hotline. Ambassadors help with cleaning, escorts, social assistance, navigation and similar services.


40 E. Fourth St.
Pavilion A
Reno, NV 89501

We are in the south building of the Citicenter plaza on Plaza and Center streets


Office open 9 a.m. to 5 p.m., closed noon to 1 p.m. Mon-Fri
Ambassadors on the streets from 7 a.m. to 8:30 p.m. during the winter


Office: 775-432-0772
Ambassador hotline: 775-313-4080