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Ambassador Stories

Ambassador Juan

Ambassador Juan is featured in Washoe County’s feature-length documentary called Home: Rebuilding Hope for Washoe’s Homeless. In the documentary, Juan shares his personal story and we are grateful to have him a part of our team! Juan shares his story beginning at the 25:33 mark. “As long as you have in your heart you want to change something, you can change it.”

– Ambassador Juan

Ambassador Juan
Ambassadors patrol 24 hours a day, 7 days a week

to keep Downtown Reno safe & clean

The Ambassadors at the Downtown Reno Partnership patrol the 110 blocks of its district boundaries 24 hours a day, 7 days a week to keep Downtown Reno Safe and Clean. Hear from two of our long-time Ambassadors, Jason and Xavier, about the work the do and why they find it meaningful. 

Ambassador Roscoe receiving REMSA award

Ambassador Roscoe

Ambassador Roscoe has saved 7 lives.

Earlier this year, Roscoe, a Downtown Reno Partnership Ambassador, was alerted about a community member who was identified as unconscious inside a restroom. Roscoe’s first-aid training kicked in and recognized this as a likely drug overdose. He dialed 911 and administered naloxone. Crews arrived and were able to further assess the situation and provide care. There’s no doubt that Roscoe’s quick-thinking, fast-acting, and willingness to intervene during a medical emergency, made the difference for that individual. REMSA honored Roscoe with a Community Caregiver award and thank him for taking action.

“This is real personal for me, Drugs have
taken so much from me my whole life.”
– Ambassador Roscoe

Ambassador Roscoe receiving REMSA award

“This is real personal for me, Drugs have taken so much from me my whole life.”
– Ambassador Roscoe

Ambassador Roscoe

Ambassador Roscoe has saved 7 lives.

Earlier this year, Roscoe, a Downtown Reno Partnership Ambassador, was alerted about a community member who was identified as unconscious inside a restroom. Roscoe’s first-aid training kicked in and recognized this as a likely drug overdose. He dialed 911 and administered naloxone. Crews arrived and were able to further assess the situation and provide care. There’s no doubt that Roscoe’s quick-thinking, fast-acting, and willingness to intervene during a medical emergency, made the difference for that individual. REMSA honored Roscoe with a Community Caregiver award and thank him for taking action.

“This is real personal for me, Drugs have taken so much from me my whole life.”
– Ambassador Roscoe

“Once you begin to deal with the small problems in neighborhoods, you begin to empower those neighborhoods.”

- George L. Kelling

Ambassador David

Ambassador David leads with compassion.

For David, his work as an outreach ambassador is even more personal because he was homeless on the same streets he patrols today. It all happened after a monumental relapse, one that came 10.5 years after he had found sobriety. Ambassador David holds a special place in his heart for the people he helps because he knows what it is to be them. The DRP worked with David to get him the help he needed.

“I know a lot of them out there.
I try to be a good example.”
– Ambassador David

“Once you begin to deal with the small problemsin neighborhoods, you begin to empower those neighborhoods.”

- George L. Kelling

Ambassador David

Ambassador David leads with compassion.

For David, his work as an outreach ambassador is even more personal because he was homeless on the same streets he patrols today. It all happened after a monumental relapse, one that came 10.5 years after he had found sobriety. Ambassador David holds a special place in his heart for the people he helps because he knows what it is to be them. The DRP worked with David to get him the help he needed.

“I know a lot of them out there. I try to be a good example.”
– Ambassador David

“Once you begin to deal with the small problems in neighborhoods, you begin to empower those neighborhoods.”

- George L. Kelling

Ambassador David

Ambassador David leads with compassion.

For David, his work as an outreach ambassador is even more personal because he was homeless on the same streets he patrols today. It all happened after a monumental relapse, one that came 10.5 years after he had found sobriety. Ambassador David holds a special place in his heart for the people he helps because he knows what it is to be them. The DRP worked with David to get him the help he needed.

“I know a lot of them out there. I try to be a good example.”
– Ambassador David

“Once you begin to deal with the small problems in neighborhoods, you begin to empower those neighborhoods.”

- George L. Kelling

Ambassador David

Ambassador David leads with compassion.

For David, his work as an outreach ambassador is even more personal because he was homeless on the same streets he patrols today. It all happened after a monumental relapse, one that came 10.5 years after he had found sobriety. Ambassador David holds a special place in his heart for the people he helps because he knows what it is to be them. The DRP worked with David to get him the help he needed

“I know a lot of them out there. I try to be a good example.”
– Ambassador David

Our Ambassador team is available 24 hours a day, 7 days a a week. If you need their assistance, call or text the Ambassador Hotline at

Line art icon of a sun with sunglasses in sky blue.

Our Ambassador team is now operating their summer hours which is 7 a.m. to 10 p.m. 7 days a week. If you need their assistance, call the Ambassador Hotline at

Line art icon of a sun with sunglasses in sky blue.

Our Ambassador team is now operating their summer hours which is 7 a.m. to 10 p.m. 7 days a week. If you need their assistance, call the Ambassador Hotline at

Line art icon of a sun with sunglasses in sky blue.
Line art icon of a sun with sunglasses in sky blue.

Our Ambassador team is now operating their summer hours which is 7 a.m. to 10 p.m. 7 days a week. If you need their assistance, call the Ambassador Hotline at

Pressure Wash
Pressure Washes
0
Pounds of Trash Collected
0 +
Pieces of Graffiti Removed
0
Van Rides to Shelters or Services
0
Pressure Wash
Pressure Washes
0 +
Pieces of Graffiti Removed
0
Pounds of Trash Collected
0 +
Van Rides to Shelters or Services
0 +
Pressure Wash
Pressure Washes
0
Pounds of Trash Collected
0 +
Pieces of Graffiti Removed
0
Van Rides to Shelters or Services
0 +

*Statistics based on the 2024 Calendar Year.

Keep up with the DRP

Ambassador news

Throughout 2023, the Downtown Reno Partnership will be highlighting the organizations and people making positive impacts in Downtown Reno. When the new Executive Director, Neoma Ja

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