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“Your work is not only improving the downtown experience, but also helping less fortunate get back on their feet…”

Senator Catherine Cortez-Masto, United States Congress

The ones who help

Meet Our
Ambassadors

The Downtown Reno Partnership deploys Ambassadors throughout the downtown area to help everyone who visits our evolving district.

Our Ambassadors patrol the downtown Reno area in blue and black uniforms. Their job is to create a cleaner, safer, friendlier environment for visitors and residents. We contract with Streetplus, a company with 25 years experience improving cities through hard work, to hire, train and manage our ambassadors.

They work with Reno Police, Reno Fire, REMSA and City of Reno code enforcement to maintain the district.

The ones who help

Meet Our
Ambassadors

The Downtown Reno Partnership deploys Ambassadors throughout the downtown area to help everyone who visits our evolving district.

Our ambassadors patrol the downtown Reno area in blue and black uniforms. Their job is to create a cleaner, safer, friendlier environment for visitors and residents. We contract with Streetplus, a company with 25 years experience improving cities through hard work, to hire, train and manage our ambassadors.

They work with Reno Police, Reno Fire, REMSA and City of Reno code enforcement to maintain the district.

“Your work is not only improving the downtown experience, but also helping less fortunate get back on their feet…”

Senator Catherine Cortez-Masto, United States Congress

The ones who help

Meet Our
Ambassadors

The Downtown Reno Partnership deploys Ambassadors throughout the downtown area to help everyone who visits our evolving district.

Our ambassadors patrol the downtown Reno area in blue and black uniforms. Their job is to create a cleaner, safer, friendlier environment for visitors and residents. We contract with Streetplus, a company with 25 years experience improving cities through hard work, to hire, train and manage our ambassadors.

They work with Reno Police, Reno Fire, REMSA and City of Reno code enforcement to maintain the district.

“Your work is not only improving the downtown experience, but also helping less fortunate get back on their feet…”

Senator Catherine Cortez-Masto, United States Congress

The ones who help

Meet Our
Ambassadors

The Downtown Reno Partnership deploys Ambassadors throughout the downtown area to help everyone who visits our evolving district.

Our ambassadors patrol the downtown Reno area in blue and black uniforms. Their job is to create a cleaner, safer, friendlier environment for visitors and residents. We contract with Streetplus, a company with 25 years experience improving cities through hard work, to hire, train and manage our ambassadors.

They work with Reno Police, Reno Fire, REMSA and City of Reno code enforcement to maintain the district.

“Your work is not only improving the downtown experience, but also helping less fortunate get back on their feet…”

Senator Catherine Cortez-Masto, United States Congress

Ambassadors walking and riding their bikes holding up a sign that says "Downtown Reno Partnership Ambassadors" in front of the Reno Arch.

“Your work is not only improving the downtown experience, but also helping less fortunate get back on their feet…”

Senator Catherine Cortez-Masto, United States Congress

The ones who help

Meet Our
Ambassadors

The Downtown Reno Partnership deploys Ambassadors throughout the downtown area to help everyone who visits our evolving district.

Our ambassadors patrol the downtown Reno area in blue and black uniforms. Their job is to create a cleaner, safer, friendlier environment for visitors and residents. We contract with Streetplus, a company with 25 years experience improving cities through hard work, to hire, train and manage our ambassadors.

They work with Reno Police, Reno Fire, REMSA and City of Reno code enforcement to maintain the district.

0 +
Social Services Referrals (Shelters, Detox, Clothing, Housing)

0 +
Pounds of Trash Collected

~ 0
Safe Walks

0
Van Rides to Shelters or Services

0 +
Social Services Referrals
(Shelters, Detox, Clothing, Housing)

~ 0
Safe Walks

0 +
Pounds of Trash Collected

0 +
Van Rides to Shelters or Services

0 +
Social Services Referrals
(Shelters, Detox, Clothing, Housing)

0 +
Pounds of Trash Collected

~ 0
Safe Walks

0 +
Van Rides to Shelters or Services

*Statistics based on the 2022-2023 Fiscal Year.

The improvements made

Testimonials

The improvements made

Testimonials

Community enrichment

What Our
Ambassadors Do

HOSPITALITY

HOSPITALITY

The Ambassadors engage with visitors and tourists who need help finding activities, directions or information about downtown Reno. They will also add an additional layer of help during large downtown events.

SOCIAL OUTREACH

SOCIAL OUTREACH

Ambassadors help direct people to supportive services, while also engaging with those chronically sleeping on private property. StreetPlus also employs licensed social workers to build relationships with transient populations who need additional help.

SAFETY

SAFETY

Ambassadors patrol the district and communicate with police to help triage situations to reduce nuisance calls so police can focus on larger issues. Ambassadors offer personal escorts for people who feel uncomfortable walking from place to place.

CLEANING

CLEANING

Ambassadors work with City of Reno Code Enforcement and Public Works to clean up graffiti and litter.

Community enrichment

What Our
Ambassadors Do

HOSPITALITY

HOSPITALITY

The Ambassadors engage with visitors and tourists who need help finding activities, directions or information about downtown Reno. They will also add an additional layer of help during large downtown events.

SAFETY

SAFETY

Ambassadors patrol the district and communicate with police to help triage situations to reduce nuisance calls so police can focus on larger issues. Ambassadors offer personal escorts for people who feel uncomfortable walking from place to place.

SOCIAL OUTREACH

SOCIAL OUTREACH

Ambassadors help direct people to supportive services, while also engaging with those chronically sleeping on private property. StreetPlus also employs licensed social workers to build relationships with transient populations who need additional help.

CLEANING

CLEANING

Ambassadors work with City of Reno Code Enforcement and Public Works to clean up graffiti, litter, weeds and snow.

HOSPITALITY

HOSPITALITY

The Ambassadors engage with visitors and tourists who need help finding activities, directions or information about downtown Reno. They will also add an additional layer of help during large downtown events.

SAFETY

SAFETY

Ambassadors patrol the district and communicate with police to help triage situations to reduce nuisance calls so police can focus on larger issues. Ambassadors offer personal escorts for people who feel uncomfortable walking from place to place.

SOCIAL OUTREACH

SOCIAL OUTREACH

Ambassadors help direct people to supportive services, while also engaging with those chronically sleeping on private property. StreetPlus also employs licensed social workers to build relationships with transient populations who need additional help.

CLEANING

CLEANING

Ambassadors work with City of Reno Code Enforcement and Public Works to clean up graffiti and litter.

Community enrichment

What Our
Ambassadors Do

HOSPITALITY

HOSPITALITY

The Ambassadors engage with visitors and tourists who need help finding activities, directions or information about downtown Reno. They will also add an additional layer of help during large downtown events.

SAFETY

SAFETY

Ambassadors patrol the district and communicate with police to help triage situations to reduce nuisance calls so police can focus on larger issues. Ambassadors offer personal escorts for people who feel uncomfortable walking from place to place.

SOCIAL OUTREACH

SOCIAL OUTREACH

Ambassadors help direct people to supportive services, while also engaging with those chronically sleeping on private property. StreetPlus also employs licensed social workers to build relationships with transient populations who need additional help.

CLEANING

CLEANING

Ambassadors work with City of Reno Code Enforcement and Public Works to clean up graffiti and litter.

the helping hands

Ambassador Information

Graphic of "Safer, Cleaner, Friendlier, Downtown" around a three circles that are white, sky blue, and gold.

Ambassador hotline

Questions, comments, suggestions, to request assistance or to alert the ambassadors to an issue in downtown, please call:

DRP

Ambassador Training

Our ambassadors have received training from Streetplus for their day-to-day work, but also training from local groups and law enforcement to help them provide better services to the community.

Some Training opportunities include:

  • Ride along training with Reno Police Department.
  • Tour of services by Reno-Sparks Gospel Mission.
  • Tour of services with Volunteers of America at the Community Assistance Center.
  • Tour of services with the VOA Resource Center.
  • Tour of services with the Community Health Alliance.
  • Received presentation by City of Reno Code Enforcement Department.
  • Received crisis intervention training from the Reno Police Department and Mobile Outreach Safety Team.
  • Received training to work with people with mental illness by RPD.
  • Received presentation by Veterans Resource Center.
  • HOPES trained ambassadors on resources at their clinic and also offered their services for needle pick-up and disposal.
  • Tour of services with ReStart Program.
  • Tourism presentation by Reno-Sparks Visitor and Convention Authority.
  • The Life Change Center trained the ambassadors how to use Narcan, the nasal spray meant to reverse opioid overdoses.
Graphic of "Safer, Cleaner, Friendlier, Downtown" around a three circles that are white, sky blue, and gold.

Ambassador hotline

Questions, comments, suggestions, to request assistance or to alert the ambassadors to an issue in downtown, please call:

DRP

Graphic of "Safer, Cleaner, Friendlier, Downtown" around a three circles that are white, sky blue, and gold.

Ambassador Training

Our ambassadors have received training from Streetplus for their day-to-day work, but also training from local groups and law enforcement to help them provide better services to the community.

Some Training opportunities include:

  • Ride along training with Reno Police Department.
  • Tour of services by Reno-Sparks Gospel Mission.
  • Tour of services with the Community Health Alliance.
  • Received presentation by City of Reno Code Enforcement Department.
  • Received crisis intervention training from the Reno Police Department and Mobile Outreach Safety Team.
  • Received training to work with people with mental illness by RPD.
  • Received presentation by Veterans Resource Center
  • Tour of services with Volunteers of America at the Community Assistance Center.
  • Tour of services with the VOA Resource Center.
  • HOPES trained ambassadors on resources at their clinic and also offered their services for needle pick-up and disposal.
  • Tour of services with ReStart Program.
  • Tourism presentation by Reno-Sparks Visitor and Convention Authority.
  • The Life Change Center trained the ambassadors how to use Narcan, the nasal spray meant to reverse opioid overdoses.

the helping hands

Ambassador Information

Ambassador hotline

Questions, comments, suggestions, to request assistance  or to alert the ambassadors to an issue in downtown, please call:

DRP

Graphic of "Safer, Cleaner, Friendlier, Downtown" around a three circles that are white, sky blue, and gold.

Ambassador Training

Our ambassadors have received training from Streetplus for their day-to-day work, but also training from local groups and law enforcement to help them provide better services to the community.

Some Training opportunities include:

  • Ride along training with Reno Police Department.
  • Tour of services with Volunteers of America at the Community Assistance Center.
  • Tour of services with the VOA Resource Center.
  • Tour of services with the Community Health Alliance
  • Received presentation by City of Reno Code Enforcement Department.
  • Tour of services by Reno-Sparks Gospel Mission.
  • Received presentation by City of Reno Code Enforcement Department.
  • Tour of services by Reno-Sparks Gospel Mission.
  • Received crisis intervention training from the Reno Police Department and Mobile Outreach Safety Team.
  • Received training to work with people with mental illness by RPD.
  • Received presentation by Veterans Resource Center.
  • HOPES trained ambassadors on resources at their clinic and also offered their services for needle pick-up and disposal.
  • Tour of services with ReStart Program.
  • Tourism presentation by Reno-Sparks Visitor and Convention Authority
  • The Life Change Center trained the ambassadors how to use Narcan, the nasal spray meant to reverse opioid overdoses.

the helping hands

Ambassador Information

Ambassador hotline

Questions, comments, suggestions, to request assistance  or to alert the ambassadors to an issue in downtown, please call:

DRP

Graphic of "Safer, Cleaner, Friendlier, Downtown" around a three circles that are white, sky blue, and gold.

Ambassador Training

Our ambassadors have received training from Streetplus for their day-to-day work, but also training from local groups and law enforcement to help them provide better services to the community.

Some Training opportunities include:

  • Ride along training with Reno Police Department.
  • Tour of services with Volunteers of America at the Community Assistance Center.
  • Tour of services with the VOA Resource Center.
  • Tour of services with the Community Health Alliance.
  • Received presentation by City of Reno Code Enforcement Department.
  • Tour of services by Reno-Sparks Gospel Mission.
  • Received presentation by City of Reno Code Enforcement Department.
  • Tour of services by Reno-Sparks Gospel Mission.
  • Received crisis intervention training from the Reno Police Department and Mobile Outreach Safety Team.
  • Received training to work with people with mental illness by RPD.
  • Received presentation by Veterans Resource Center.
  • HOPES trained ambassadors on resources at their clinic and also offered their services for needle pick-up and disposal.
  • Tour of services with ReStart Program.
  • Tourism presentation by Reno-Sparks Visitor and Convention Authority.
  • The Life Change Center trained the ambassadors how to use Narcan, the nasal spray meant to reverse opioid overdoses.
Graphic of "Safer, Cleaner, Friendlier, Downtown" around a three circles that are white, sky blue, and gold.

Ambassador hotline

Questions, comments, suggestions, to request assistance or to alert the ambassadors to an issue in downtown, please call:

DRP

Ambassador Training

Our ambassadors have received training from Streetplus for their day-to-day work, but also training from local groups and law enforcement to help them provide better services to the community.

Some Training opportunities include:

  • Ride along training with Reno Police Department.
  • Tour of services by Reno-Sparks Gospel Mission.
  • Tour of services with Volunteers of America at the Community Assistance Center.
  • Tour of services with the VOA Resource Center.
  • Tour of services with the Community Health Alliance.
  • Received presentation by City of Reno Code Enforcement Department.
  • Received crisis intervention training from the Reno Police Department and Mobile Outreach Safety Team.
  • Received training to work with people with mental illness by RPD.
  • Received presentation by Veterans Resource Center.
  • HOPES trained ambassadors on resources at their clinic and also offered their services for needle pick-up and disposal.
  • Tour of services with ReStart Program.
  • Tourism presentation by Reno-Sparks Visitor and Convention Authority.
  • The Life Change Center trained the ambassadors how to use Narcan, the nasal spray meant to reverse opioid overdoses.
Graphic of "Safer, Cleaner, Friendlier, Downtown" around a three circles that are white, sky blue, and gold.

Ambassador hotline

Questions, comments, suggestions, to request assistance or to alert the ambassadors to an issue in downtown, please call:

DRP

Ambassador Training

Our ambassadors have received training from Streetplus for their day-to-day work, but also training from local groups and law enforcement to help them provide better services to the community.

Some Training opportunities include:

  • Ride along training with Reno Police Department.
  • Tour of services by Reno-Sparks Gospel Mission.
  • Tour of services with Volunteers of America at the Community Assistance Center.
  • Tour of services with the VOA Resource Center.
  • Tour of services with the Community Health Alliance.
  • Received presentation by City of Reno Code Enforcement Department.
  • Received crisis intervention training from the Reno Police Department and Mobile Outreach Safety Team.
  • Received training to work with people with mental illness by RPD.
  • Received presentation by Veterans Resource Center.
  • HOPES trained ambassadors on resources at their clinic and also offered their services for needle pick-up and disposal.
  • Tour of services with ReStart Program.
  • Tourism presentation by Reno-Sparks Visitor and Convention Authority.
  • The Life Change Center trained the ambassadors how to use Narcan, the nasal spray meant to reverse opioid overdoses.

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