A few days before Christmas, the Reno Police and Downtown Reno Partnership ambassadors teamed up with Project Help Nevada to hand out toys, blankets and gloves to children in the motels and homeless people in the city’s core. The day quickly changed when two partnership ambassadors, Joy Klingenfuss and Jeremy Lambert, found a man on the City Plaza riverfront steps suffering from a medical emergency.

“He was inebriated and had labored breathing,” Joy said.

Jeremy immediately called 911 whil